Massage FAQ's

Never had a massage? Check out some common frequently asked questions!

What should I expect during my first visit?

During your first visit, I will have you fill out a new client health information form. This form lists your current and past health conditions, why you are seeking massage therapy, and other health related information that I need to know to effectively treat you. After you are finished, I will make sure that massage will be beneficial to your specific needs. Once that is determined, I will show you the massage room and discuss things such as your music preferences, the type of pressure you prefer during a massage, and how to position yourself on the table. I will step out of the room to let you undress, and will always knock to be sure you are ready before re-entering the room to begin the session.

Do I have to completely undress during a massage?

Many clients prefer to remove all clothing to achieve the highest benefit of their treatment, but it is completely up to you. It is very important to me that my clients feel comfortable and relaxed at all times. If you are going to receive low back or glute work, it is advised that underwear be removed, but if you are uncomfortable with this, I am able to work around them as well. You will be covered AT ALL TIMES in a sheet and blanket and I will only uncover the part of your body I am treating (for instance, I will uncover one leg, treat it, then cover it back up. I will then uncover the other leg and proceed again.)Your modesty will be respected at all times. I will NEVER work on you without sheets covering your body, in fact it is illegal in all 50 states, so please don't ask! Many people have the misconception that they will be "naked" on the table and that I am concerned about your physical appearance. I assure you that neither are true and my primary focus is improving the condition of your muscles. I see all types of clients and body types, so please do not let a negative body image deter you from improving your mental and physical health. The human body is amazing!

Can I talk during my massage?

This is completely up to you. Many clients take this time to zone out and quietly get away from the noise of the outside world. Many like to take a nap while I work, which I encourage! Others enjoy a good conversation and I am perfectly fine with that as well. My general rule is that unless you want to engage in conversation, I will let you lay quietly and enjoy your treatment. However, I will be communicating with you occasionally throughout your massage to ensure the pressure is ok for you, that you are comfortable, and that you aren't in any unexpected pain. I appreciate and welcome any feedback from clients about the massage as we go along, including things you love and things you didn't like so much.

How do I know what kind of treatment I need?

This is something we will discuss before your massage. The decision is based on many factors such as your tolerance of pain/discomfort, what you would like to achieve through massage, etc. Many clients have several types of massage incorporated in one session depending on the area of the body being worked.

What does a full body massage entail?

A full body treatment can be achieved in as short as a one hour session. The following areas are treated: entire back, shoulders, shoulder blades, arms (front and back), hands, fingers, legs (front and back), feet (top and bottom), toes, glutes, neck, face and scalp. Any of these areas can be avoided or worked on more extensively at the request of the client.

Does getting a massage hurt?

It's a myth that massage has to hurt to be effective. Some of the most effective types of massage therapy are gentle and do not involve deep pressure or pain. In fact, too much pressure can cause muscles to seize up. When working on a particularly sore spot or knot, it may be uncomfortable until that muscle is released, which often takes 60 seconds or less. The more dysfunctional muscle tissue you have, the more sensitive you will be. Here is a good rule of thumb -- on a scale of one to 10 where one is no pain and 10 is extremely painful, the pressure should always be less than seven. Some discomfort is normal, especially with muscles new to massage therapy.

Do I need to leave a tip?

Gratuity is appreciated, but never expected. My goal is to make sure that all clients receive an excellent treatment regardless of whether they choose to leave a tip. I am results driven, and that will always be my focus. Many people ask what the typical gratuity is, and in the massage therapy industry, 15-20% seems to be the norm. However, a referral is the best tip you could give! :)

What forms of payment do you accept?

Cash, check, and all forms of credit cards. I also accept flex spending cards with the visa logo.

Do you accept walk-in's?

I work by appointment only. Because session times vary, it can be difficult to accommodate someone without an appointment. I try my very best to get clients in when it is most convenient for them. I do book up very quickly, so be sure to call asap for your appt request.

Additional Resources:

Associated Bodywork and Massage Professionals- www.abmp.com

National Certification Board for Therapeutic Massage and Bodywork- www.ncbtmb.com

Please do not hesitate to call or text me at 515-240-0333 with any other questions or concerns you may have! There are no silly questions!

SYNERGY MASSAGE